Terms and Conditions

The Terms and Conditions of Use of the website www.primebrands.pt that “Primebrands - Representação e Comércio de Produtos Alimentares, Lda.” makes available to its potential customers, as well as the conditions applied to contracts established through that web platform, are as follows:

1. Website

1.1.The 'website' or 'portal' www.primebrands.pt (hereinafter referred to as the 'site') is a site owned by Primebrands - Representação e Comércio de Produtos Alimentares, Lda. identified in 1.2. of these General Conditions):

1.2. For the purposes of complying with the applicable legal provisions, the full identification and mandatory references of the company that owns the website are as follows:

  1. Denomination: Primebrands – Representação e Comércio de Produtos Alimentares, Lda.
  2. Corporate Identification Number / Commercial Registry: 509070396

3.      Head office and postal address:

Primebrands – Representação e Comércio de Produtos Alimentares, Lda.

Rua D. João V, nº 24, 1.03, Escritório E.04, Leap Center, Espaço Amoreiras

1250-091 Lisboa

  1. Commercial Registry Office: Lisbon
  2. E-mail address: geral@primebrands.pt
  3. Customer support line: (+351) 21 093 64 28
  4. Phone number: (+351) 21 093 64 28

1.3. For the purposes of the legislation on the personal data's protection, Primebrands, as identified in the previous paragraph, is the entity responsible for processing personal data provided by users of the website.

2. Object, objectives and scope

2.1.The site is a web-based electronic platform designed to promote and communicate the activities of Primebrands - Representação e Comércio de Produtos Alimentares, Lda.

2.2. These general terms and conditions apply to all visitors and users of the www.primebrands.pt website.

2.3. Primebrands - Representação e Comércio de Produtos Alimentares, Lda. reserves the right to change these general conditions at any time. Any changes to these general conditions will come into force immediately.

3. User responsibility

3.1.Registration as a user of the site implies full knowledge of these general conditions and express acceptance by the User of all its terms and conditions.

3.2. In addition to others expressly provided for, these are the User's obligations and responsibilities:

  1. Not to use the site for any purpose other than to obtain information about the products and their conditions of sale and/or to purchase them;
  2. Complete all electronic forms relating to registration as a user accurately, comprehensively and truthfully;
  3. Save and do not disclose your user code and password to third parties;
  4. Not to use the website or any of the platforms and forms made available through it to disseminate content that is illegal, illicit or offensive to general principles of law, ethics and public order;
  5. Fully comply with all the general and specific conditions relating to the website and its use.
  6. Without prejudice to other contractual or legal responsibilities to which the conduct of the User / Customer may be subject, Primebrands - Representação e Comércio de Produtos Alimentares, Lda. reserves the right to cancel all accounts and registrations of Users who breach any of these general conditions or whose contractual or pre-contractual conduct objectively reveals bad faith.

4. Personal Data and Privacy Policy

4.1. Primebrands - Representação e Comércio de Produtos Alimentares, Lda, better identified in no. 1.2 above, is the entity responsible for processing the personal data provided by users of the site.

Data Protection Officer contact: [(+351) 21 093 64 28]

4.2. Primebrands - Representação e Comércio de Produtos Alimentares, Lda will implement and maintain appropriate technical and organizational measures to protect data against accidental or unlawful destruction, unauthorized disclosure or access, tampering or loss, thus seeking to ensure the integrity and confidentiality of personal data. These measures include backup mechanisms, reserved access and processing permissions and authorizations, in order to prevent access by unauthorized third parties (other than the User/data subject, in respect of data directly concerning them).

4.3. Primebrands - Representação e Comércio de Produtos Alimentares, Lda undertakes for itself, for the entities contracted by it to process the data, and for its employees and collaborators, to keep the data and confidential information that may come to its knowledge through the site strictly confidential, only being authorized to use them for the purposes set out in these general conditions, for the exercise of any right within the scope of contracts established with the User or following a legitimate order from any judicial or administrative authority.

4.4. Without prejudice to the provisions of the preceding paragraphs, Primebrands - Representação e Comércio de Produtos Alimentares, Lda warns, and the Customer accepts, that the collection, dissemination and processing of data on open networks entails risks, and that the data may be viewed and used by unauthorized third parties, even against the will and regardless of the contribution or knowledge of Primebrands - Representação e Comércio de Produtos Alimentares, Lda and the User, and therefore Primebrands - Representação e Comércio de Produtos Alimentares, Lda or any entity authorized to process the data cannot be held responsible for such unauthorized access. On the other hand, when using the site, either as a user or as a content viewer, the user may be exposed to content that, contrary to and regardless of the intent of Primebrands - Representação e Comércio de Produtos Alimentares, Lda, breaches these terms and conditions or applicable legal rules, and Primebrands - Representação e Comércio de Produtos Alimentares, Lda or any entity authorized to process the data may not be held liable for such acts.

4.5. Primebrands - Representação e Comércio de Produtos Alimentares, Lda may keep and maintain the data for as long as necessary to comply with legal obligations,

4.6. The Privacy and Personal Data Processing Policy applies to any data provided by the User in the registration processes and procedures on the website and to any data provided through the platform.

4.7. We may communicate your personal data to third parties for the purposes of complying with the legal obligations applicable in each case or in circumstances where this proves necessary for the provision of the services to be contracted.

4.8. Whenever the processing of personal data is carried out through external service providers, who act as subcontractors, we follow strict criteria in the selection of service providers, in order to comply with their data protection obligations, committing ourselves to sign a data processing agreement with them.

4.9. In cases where your data is transferred to outside the EU, in addition to ensuring that your personal data is always processed in compliance with the provisions of this Privacy Policy, we will take the necessary precautions to ensure that such transfers comply with the applicable legislation. Thus, we will implement appropriate safeguards to protect your privacy, fundamental rights and freedoms as is the case in the EU, namely through the use of the standard contractual clauses adopted by the European Commission.

4.10. As a data owner, you have the following rights with regards to the processing of your personal data:

Access: You can obtain information on how your personal data is processed and handled, as well as consult your personal data included in the company's archives.

Rectification: You can change your personal details if they are incorrect or complete any that are missing.

Deletion: You can request the deletion of your personal data when, among other reasons, you consider that the personal data is no longer necessary for the purposes for which it was collected.

Opposition: In certain situations you may request your personal data to no longer be processed. We will stop processing your personal data unless there are legitimate reasons or for the purposes of declaring, exercising or defending rights in an administrative, judicial or extrajudicial proceeding.

Treatment limitation: You may request the limitation of the processing of your personal data in the following situations: (a) during the contestation of the accuracy of your personal data; (b) when the processing is unlawful and you have objected to it and requested the limitation of the use of your personal data; (c) when it is no longer necessary to process your personal data, but we need it for the exercise or defence of rights in an administrative, judicial or extrajudicial proceeding; (d) when you have opposed the processing of your personal data for the fulfilment of an obligation of public interest or for the satisfaction of a legitimate interest, as long as it is verified that these legitimate reasons for the processing prevail over your reasons.

Portability: shall have the right to request, in a structured, commonly used and machine-readable format, the personal data that you have made available to us and those obtained from your relationship with us, as well as to transmit them to another entity.

4.11. If you have any questions or wish to exercise these rights, you can send an e-mail to geral@primebrands.pt. To exercise your rights, if necessary, we may ask you to send a document proving your identity. You must also indicate the right you wish to exercise. Exercising your rights is free of charge.

4.12. Finally, we emphasise that you can, at any time, lodge a complaint with the competent supervisory authority (National Data Protection Commission) through the website www.cnpd.pt.

5. Intellectual property

5.1. The intellectual property rights (including copyright, neighbouring rights, industrial property rights and sui generis rights) of the website, its functionalities, its programming, the databases that support it, its contents, its brand and domain name, are owned by Primebrands - Representação e Comércio de Produtos Alimentares, Lda.

5.2. The rights over some of the site's content, including but not limited to images, brands, logos, product names and descriptions, are held by the manufacturers, licensors, distributors or importers of the products promoted, publicised and commercialised on the site. Primebrands - Representação e Comércio de Produtos Alimentares, Lda cannot be held responsible for any unauthorised use that the User or any person accessing the site may make of such materials or content.

5.3. Any use for purposes other than obtaining information and purchasing products is expressly prohibited and requires the express prior consent of the respective rights holder. The User or any person accessing the site is prohibited from, without limitation, transforming, adapting, reproducing, making available, representing or using for any other purpose, in whole or in part and throughout the world, any content or material protected by copyright, neighbouring rights, sui generis rights or industrial property rights, such as those referred to in the preceding paragraphs.

5.4. The rights referred to are protected by national and international standards and the provisions of the preceding paragraphs do not compromise more restrictive regimes contained in these standards.

6. Applicable Law. Jurisdiction of the Portuguese Courts

6.1. The use of the website and the interpretation and application of these general conditions shall be governed by Portuguese law.

6.2. The Portuguese courts shall have exclusive jurisdiction to settle any dispute arising from the use of the website or the application of these general conditions.

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